Privacy Policy

Effective Date: March 25, 2026

This Privacy Policy describes how ARTIFANA (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Shopify-powered store. By using our services, you agree to the collection and use of information in accordance with this policy.

To comply with the latest global standards, including the General Data Protection Regulation (GDPR) for European residents and the California Consumer Privacy Act (CCPA/CPRA) for United States residents, we are committed to being transparent about how we handle your data across all platforms and browsers, including Google Chrome, Microsoft Edge, Safari, and Firefox.

1. INFORMATION WE COLLECT

We collect personal information directly from you, automatically through your interaction with our Site, and from third parties.

  • Information Collected Directly:

    • Contact Details: Name, shipping address, billing address, email address, and phone number.

    • Order Information: Items purchased, payment information (processed securely through encrypted gateways; we do not store full credit card numbers), and billing history.

    • Customer Support: Information you choose to include in communications with us via email at artifanaoutlet@outlook.com.

  • Information Collected Automatically (Cookies & Tracking): When you visit ARTIFANA, we automatically collect certain information about your device and interaction with the Site using cookies, pixels, and similar technologies. This includes:

    • IP address and device identifiers.

    • Browser type (e.g., Google Chrome, Microsoft Edge).

    • Time zone and location data.

    • Pages viewed, products searched for, and referring URLs.

  • Information from Third Parties: We may receive information from service providers who collect information on our behalf, such as payment processors, data analytics providers (like Google Analytics), and advertising partners.

2. HOW WE USE YOUR INFORMATION

We use your personal information to provide you with our products and services, which include:

  • Fulfilling Orders: Processing payments, arranging shipping, and providing invoices or order confirmations.

  • Communication: Responding to your inquiries and providing updates regarding your orders or our services.

  • Marketing: Sending promotional communications and personalized advertisements based on your interests (where permitted by law).

  • Security & Fraud Prevention: Monitoring for potential risks and protecting the integrity of our Site.

  • Optimization: Analyzing how customers browse and interact with the Site to improve our product offerings and user experience.

3. SHARING YOUR INFORMATION

We share your personal information with third-party service providers to help us use your information as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Google Analytics: To help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

  • Compliance with Law: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to protect our rights.

4. YOUR RIGHTS (EU AND UK RESIDENTS)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the following rights under the GDPR:

  • Right to Access: The right to request copies of your personal information.

  • Right to Rectification: The right to request that we correct any information you believe is inaccurate.

  • Right to Erasure: The right to request that we erase your personal data, under certain conditions.

  • Right to Object: The right to object to our processing of your personal data.

  • Right to Data Portability: The right to request that we transfer the data we have collected to another organization.

To exercise these rights, please contact us at artifanaoutlet@outlook.com.

5. YOUR RIGHTS (US RESIDENTS – CALIFORNIA & OTHER STATES)

If you are a resident of California, Colorado, Connecticut, or Virginia, you have specific rights regarding your “Personal Information” under state laws (such as the CCPA/CPRA). These include:

  • The Right to Know: What personal information we have collected and how we use it.

  • The Right to Delete: Personal information we have collected from you.

  • The Right to Opt-Out: Of the “sale” or “sharing” of your personal information for targeted advertising.

  • The Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To opt-out of targeted advertising or to submit a request to delete your data, please email us.

6. COOKIES AND BROWSER TECHNOLOGIES

Our Site uses cookies to enhance your experience. Modern browsers like Microsoft Edge and Google Chrome allow you to control cookie settings.

  • Essential Cookies: Required for the website to function (e.g., keeping items in your cart).

  • Performance/Analytics Cookies: Help us understand site traffic.

  • Marketing Cookies: Used to track the effectiveness of our ad campaigns.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

7. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. SECURITY

We employ industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. CHANGES TO THIS POLICY

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the top of this page will be updated accordingly.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

ARTIFANA Customer Support Email: artifanaoutlet@outlook.com

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